Frequently asked questions F.A.Q.
What should I do if I am between two sizes?
If you are unsure which size to choose, please contact us before placing your order.
You can send us your height, weight, and key body measurements, or contact us by phone, email, or through our social media channels. We will be happy to help you choose the most suitable size for your selected model.
Is shopping at BK Fashion Atelier safe?
Yes.
All orders placed through the website are processed via a secure connection, and payments are made using secure and reliable payment methods. Your personal data is processed in accordance with applicable legislation and the Privacy Policy of BK Fashion Atelier.
How should I care for my garments to maintain their appearance?
To enjoy your favorite styles for a long time, we recommend always following the care instructions provided with each product.
Most models can be washed at temperatures up to 30°C and ironed at a low temperature. For more delicate fabrics, such as lace, sequins, or decorative elements, we recommend professional dry cleaning.
Proper care helps preserve the colors, shape, and quality of the garment for longer.
How can I use a promo code?
If you have a promo code, you can enter it in the “Promo Code” field during checkout.
After entering a valid code, the system will automatically apply the corresponding discount and the final payable amount will be updated accordingly.
All active promotional campaigns of BK Fashion Atelier are valid within the announced period and in accordance with the specified terms and conditions.
Why should I choose BK Fashion Atelier?
At BK Fashion Atelier, we create designer womenswear with attention to every detail.
✔ Exclusive designer models
✔ High-quality European fabrics
✔ Limited editions and capsule collections
✔ Assistance with size selection
✔ Fast delivery across Bulgaria and Europe
Our goal is for every woman to receive a garment that offers comfort, confidence, and style.
How do I choose the right size?
You will find a detailed size chart with every product.
If you are between two sizes or need assistance, please contact us. We will be happy to help you choose the most suitable size according to your individual measurements.
How is the delivery carried out?
We ship all orders quickly and reliably through our courier partners Speedy and Econt within Bulgaria, as well as to all countries across Europe.
Delivery within Bulgaria
Free delivery on all orders.
All shipments are sent with the option for inspection and fitting, allowing you to carefully check the selected model and size before accepting the delivery.
The usual delivery time is between 1 and 3 business days.
International Delivery
We deliver to all countries across Europe.
Shipping costs are calculated based on the destination country.
For orders over €125, international shipping is free.
Each order is carefully prepared to ensure that you receive your product in perfect condition and as quickly as possible.
Where are the clothes made?
All BK Fashion Atelier designs are created and manufactured in Bulgaria.
We work with high-quality European fabrics and pay special attention to precise craftsmanship, stitching quality, and the finishing details of every garment.
What sets BK Fashion Atelier apart?
BK Fashion Atelier is a Bulgarian designer brand that combines contemporary design, high-quality fabrics, and attention to every detail.
We create limited editions and capsule collections distinguished by original design, comfort, and elegance. Each garment is designed to be worn effortlessly while enhancing a woman's individual style.